Privacy Policy

1. Information We Collect

We collect personal information only when you voluntarily provide it, such as when you:

• Submit a quote request or contact form (name, phone number, email address, service address)
• Call or email us directly
• Book a service

We also collect non-personal usage data automatically through Vercel Analytics (page views, referral sources, device type). This data is aggregated and cannot identify you.

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote request or inquiry
• Schedule and confirm service appointments
• Send invoices and process payments
• Send service reminders or follow-up communications (you may opt out at any time)
• Improve our website and services based on aggregated usage data

We do not sell, rent, or trade your personal information to third parties.

3. How We Protect Your Information

Our website is hosted on Vercel and served over HTTPS. Form submissions are transmitted securely. We limit access to your personal information to staff who need it to provide our services, and we retain it only as long as necessary for the purpose it was collected.

4. Disclosure of Information

We may share your information only in the following circumstances:

• Service providers: Trusted tools we use to operate (e.g., email, scheduling software) under confidentiality obligations
• Legal requirements: If required by law or to protect the safety of our customers, staff, or the public

We will never share your information for marketing purposes without your consent.

5. Cookies & Analytics

We use Vercel Analytics to understand how visitors use our website. This service collects anonymised, aggregated data and does not set tracking cookies or build individual user profiles. No personally identifiable information is transmitted to Vercel Analytics.

6. Your Rights (PIPEDA)

Under PIPEDA, you have the right to:

• Know what personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for non-essential communications at any time
• Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at info@allseasoncare.ca or call 519-701-9552.

7. Third-Party Links

Our website may contain links to third-party sites (Google, Facebook, Instagram). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of those changes.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Email: info@allseasoncare.ca
• Phone: 519-701-9552
• Location: London, Ontario, Canada